Customer Service Representative - State Farm Agent Team Member

Kim Lee-Hammett - State Farm Agent; Semmes (AL); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Job summary

Kim Lee-Hammett - State Farm Agent in Semmes, AL is seeking a Customer Service Representative to deliver exceptional service to residents seeking insurance and financial products.

You will handle inquiries, establish relationships, and maintain accurate records while coordinating with the agent team and supporting community members. Flexible work-from-home options are available, with occasional in-person duties.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Paid time off
• Training & development
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Flexible work from home options available.