Customer Service Representative - State Farm Agent Team Member

Jason Bartlett - State Farm Agent; Scotch Plains (NJ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Bartlett - State Farm Agent in Scotch Plains, NJ is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance business. You will engage with community members, resolve inquiries, and coordinate with team members to anticipate needs and build lasting relationships.

The role emphasizes strong communication, attention to detail, and multitasking within a people-focused environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Previous CS experience

Job description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in July 2020 and currently lead a team of four. Before becoming an agent, I gained experience as a State Farm team member and later worked as a Sales Leader with another insurance company. Those experiences gave me a strong foundation in both sales and team development that I bring to the agency today.

I’m a proud Seton Hall University graduate, married, and a dad of three young children. I’m also a big sports trivia fan and even had the opportunity to appear on an ESPN game show! Outside of the office, I stay involved in the community by coaching and participating in several youth sports programs.

Our agency offers health benefits, licensing costs paid up front, professional development, and a strong commitment to work-life balance. We’re a successful, growing agency that believes in investing in our people and giving them the training and resources they need to succeed. We also offer unlimited earning potential, making this a great opportunity for motivated team members who want their hard work and results to directly impact their income.

Our culture is upbeat, friendly, and positive. I’m looking for someone who is motivated, brings great energy, and is ready to contribute to the success of the entire team. If you want to grow professionally, increase your earning potential, and be part of an agency that genuinely invests in its people, we’d love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Jason Bartlett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.