Customer Service Representative - State Farm Agent Team Member

Bryan Doerner - State Farm Agent; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryan Doerner State Farm is seeking a Customer Service Representative to deliver exceptional service while supporting the growth of a local insurance business. You will handle inquiries, coordinate with the team, and help members of the community with their financial services needs.

The role emphasizes communication, reliability, and a customer-first mindset, with opportunities for advancement and a supportive, development-focused environment.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills required.
• Attention to detail and ability to multitask.
• Willingness to engage with customers and community.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Bryan Doerner State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.