Customer Service Representative - State Farm Agent Team Member

Emily Vinckier - State Farm Agent; Kimball Township (MI); Sur place; USD 32 000 - 40 000; Plein temps

Avantages offerts par ce poste

Training & development

Opportunity for advancement

Paid time off

Résumé du poste

Emily Vinckier Pierce State Farm is seeking a Customer Service Representative to deliver exceptional service to the community. The role involves engaging with customers, resolving inquiries, and supporting a growing insurance and financial services business.

You will collaborate with the agent team to ensure accurate records and timely responses. The ideal candidate is outgoing, detail-oriented, and capable of managing multiple tasks while maintaining a friendly, helpful demeanor.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Connaissances

Customer service

Communication skills

Multitasking

Detail-oriented

Previous CS experience

Description du poste

Benefits:

• Training & development
• Opportunity for advancement
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Emily Vinckier Pierce State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.