Customer Service Representative - State Farm Agent Team Member

Stevelaneagency; Sand Springs, Northern (OK, KY); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Steve Lane - State Farm Agent is seeking a Customer Service Representative to join our Sand Springs, OK team. You will assist customers with policy information, updates, and claims while ensuring accurate record-keeping and a positive, helpful experience.

We offer a supportive work environment with opportunities for advancement, hands-on training, and a benefits package including health insurance, a 401(k), paid time off, and performance-based bonuses.

Qualifications

• Clear communication with customers and colleagues.
• Able to multitask in a fast-paced environment.
• Willingness to learn and adapt to policies.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Sand Springs - OK

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day!

Giving back to our community is a core part of who we are. I've been actively involved in many local civic organizations over the years, serving on boards and as president of groups such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Building strong relationships in our community is just as important to us as building them with our customers.

Our agency offers health benefits, a 401(k), and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally so they can build rewarding, long-term careers.

Our culture is truly family-oriented. We work hard, hold each other accountable, and have a lot of fun together along the way. I believe in giving my team the freedom and autonomy to succeed without micromanaging. If you're looking for a supportive team where your contributions are valued and you can grow both personally and professionally, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Steve Lane - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Sand Springs - OK

Responsive recruiter Benefits

• Hiring Bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY I opened my State Farm agency in 2010 and currently lead a team of six with more than 65 years of combined insurance experience. I'm passionate about helping customers protect what matters most while building a workplace where people can grow, succeed, and enjoy coming to work each day. You'll also be greeted by our office dog, Ellie, who is part of the team and comes to work every day! Giving back to our community is a core part of who we are. I've been actively involved in many local civic organizations over the years, serving on boards and as president of groups such as Rotary, the Chamber of Commerce, and the Sand Springs Education Foundation. Building strong relationships in our community is just as important to us as building them with our customers! Our agency offers health benefits, a 401(k), and a strong commitment to work-life balance. We believe in supporting our team members both professionally and personally so they can build rewarding, long-term careers! Our culture is truly family-oriented. We work hard, hold each other accountable, and have a lot of fun together along the way. I believe in giving my team the freedom and autonomy to succeed without micromanaging. If you're looking for a supportive team where your contributions are valued and you can grow both personally and professionally, we'd love to meet you! ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with Steve Lane - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates! RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

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Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none