Customer Service Representative - State Farm Agent Team Member

Trifunovic Insurance and Financial Services - State Farm Agent; San Marcos (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

401(k) matching

Job summary

Trifunovic Insurance and Financial Services - State Farm Agent seeks a Customer Service Representative to generate exceptional client experiences and support agency growth. The role involves resolving inquiries, assisting with policy changes, and maintaining customer interactions.

The ideal candidate demonstrates strong communication skills and attention to detail, as well as a customer-focused mindset. Opportunities for advancement are available for driven candidates. Join our team and help make a positive impact in our community.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule
• 401(k) matching

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Trifunovic Insurance and Financial Services - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Please note: Though each position has a unique focus, sales plays a major role in every position.