Customer Service Representative - State Farm Agent Team Member

Insuredsa; San Antonio, Northern (TX, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chad Dawson - State Farm Agent in San Antonio, TX is seeking a friendly Customer Service Representative to join a results-driven team. You will build relationships with customers, resolve inquiries, and support community members while contributing to a growing insurance business.

The role focuses on high-quality service, accurate record-keeping, and collaboration with agent colleagues. A commitment to customer care, strong communication, and multitasking ability are essential for success.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I worked in Mergers and Acquisitions, where I developed a passion for building relationships and helping people make important decisions. I graduated from Baylor University in 2000 and am married to my wife, Rachael. We have two children, three dogs, and family is always my top priority.

Giving back to the community is an important part of our agency. I proudly support United Way, stay active with Cornerstone Church, and enjoy participating in youth sports and other local community initiatives. Building strong relationships both inside and outside the office is something I truly value.

We believe in investing in our team by offering PTO, a 401(k), life insurance, licensing reimbursement, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance.

Our office has a close-knit, family-oriented culture where teamwork, accountability, and positivity come first. I'm looking for someone who is self‑motivated, hardworking, and ready to take initiative. If you're a positive, goal-oriented person who enjoys working as part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Chad Dawson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in San Antonio - TX

Responsive recruiter Replies within 24 hours

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I worked in Mergers and Acquisitions, where I developed a passion for building relationships and helping people make important decisions. I graduated from Baylor University in 2000 and am married to my wife, Rachael. We have two children, three dogs, and family is always my top priority.

Giving back to the community is an important part of our agency. I proudly support United Way, stay active with Cornerstone Church, and enjoy participating in youth sports and other local community initiatives. Building strong relationships both inside and outside the office is something I truly value.

We believe in investing in our team by offering PTO, a 401(k), life insurance, licensing reimbursement, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance.

Our office has a close-knit, family-oriented culture where teamwork, accountability, and positivity come first. I'm looking for someone who is self‑motivated, hardworking, and ready to take initiative. If you're a positive, goal-oriented person who enjoys working as part of a supportive team, we'd love to meet you.

ROLE DESCRIPTION

As a Customer Service Representative with Chad Dawson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none