Customer Service Representative - State Farm Agent Team Member

State Farm

Frisco (TX)

On-site

USD 30,000 - 35,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Opportunity for advancement
Paid time off
401(k)
Bonus based on performance
Training & development
Competitive salary
Flexible schedule

Job summary

Kay Patel - State Farm Agent in Frisco, TX is seeking a dedicated Customer Service Representative to join our full-time team. You will engage with customers to deliver exceptional service, answer inquiries, and maintain precise records to support a growing insurance business.

The role emphasizes teamwork in a friendly, open-office environment with opportunities for advancement, licensing reimbursement, and work-life balance.

Qualifications

  • Dedicated to customer service.
  • Strength in communication and interpersonal abilities.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.

Skills

Customer service
Communication skills
Detail-oriented
Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Frisco - TX

  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • Bonus based on performance
ABOUT OUR AGENCY

I opened my agency in 2005 and currently lead a team of seven. Before joining State Farm, I worked in the mutual funds industry before being recruited to become an agent. I attended college in California and enjoy traveling, hiking, cooking, and finding the balance between working hard and having fun.

Giving back to the community is important to me. Our agency supports local women's organizations and enjoys participating in community events throughout the year.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can grow and succeed.

Our culture is upbeat, collaborative, and fun. We work in a brand-new open-concept office where music is always playing, everyone pitches in, and we enjoy celebrating successes together. I'm looking for someone who is a self-starter, coachable, positive, and enjoys working as part of a team. If you bring a can-do attitude and a great personality, you'll fit right in.

ROLE DESCRIPTION

As a Customer Service Representative with Kay Patel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $30,000.00 - $35,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Frisco - TX

Benefits
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
ABOUT OUR AGENCY

I opened my agency in 2005 and currently lead a team of seven. Before joining State Farm, I worked in the mutual funds industry before being recruited to become an agent. I attended college in California and enjoy traveling, hiking, cooking, and finding the balance between working hard and having fun.

Giving back to the community is important to me. Our agency supports local women's organizations and enjoys participating in community events throughout the year.

Our agency offers health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can grow and succeed.

Our culture is upbeat, collaborative, and fun. We work in a brand-new open-concept office where music is always playing, everyone pitches in, and we enjoy celebrating successes together. I'm looking for someone who is a self-starter, coachable, positive, and enjoys working as part of a team. If you bring a can-do attitude and a great personality, you'll fit right in.

ROLE DESCRIPTION

As a Customer Service Representative with Kay Patel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $30,000.00 - $35,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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