Customer Service Representative - State Farm Agent Team Member

Ben Search Insurance Agcy Inc; Salem (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Ben Search Insurance Agcy Inc in Salem, Oregon, is seeking a Customer Service Representative to join the State Farm Agent Team. You will greet clients, provide policy information, and help customers with policy updates and inquiries.

The role emphasizes detailed work, teamwork, and a commitment to community service, with potential growth for driven, sales-minded individuals.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Ben Search - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.