Customer Service Representative - State Farm Agent Team Member

Todd Hargrove - State Farm Agent; Georgetown (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Todd Hargrove - State Farm Agent in Georgetown, TX is seeking a customer-focused team member to deliver exceptional service and support for insurance policies. You will help clients with inquiries, guide policy changes, and coordinate with the team to meet community needs.

The role offers opportunities for growth within a trusted agency environment, with emphasis on accurate record-keeping and responsive customer care to build lasting client relationships.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Benefits:

• Simple IRA
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

ROLE DESCRIPTION:

As a with , you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.