Customer Service Representative - State Farm Agent Team Member

Matt Copeland - State Farm Agent; Roseville (CA); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Paid time off (vacation and personal/s

ick days)

Job summary

Matt Copeland - State Farm Agent in Roseville is seeking a Customer Service Representative to join a State Farm agent team. The role focuses on delivering prompt, friendly service for insurance inquiries and policy updates, while educating customers on available options and products.

The position requires licensing in Property and Casualty (current) and Life/Health licensing (ability to obtain). A college degree is preferred, with opportunities to develop leads and schedule client appointments

Qualifications

• Excellent interpersonal and communication skills required.
• People-oriented with strong organizational skills.
• Property and Casualty license currently held.
• Life and Health license, ability to obtain.

Responsibilities

• Provide prompt, accurate, and friendly customer service for insurance products and inquiries.
• Educate customers about options using needs-based review.
• Develop leads, schedule appointments, and market appropriate products and services.

Skills

Interpersonal skills

Communication skills

People oriented

Organizational skills

Detail oriented

Customer service

Education

Associate degree or higher

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Associate's degree or higher preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $45,000.00 - $80,000.00 per year

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
• Our office is located in Roseville.
• I have been a State Farm agent since 2005.
• I am a second generation State Farm agent.

Please do not call office - we will contact you.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.