Customer Service Representative - State Farm Agent Team Member

Insuredintx; Richmond (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Flexible hours

Growth potential

License reimbursement

Job summary

A State Farm independent contractor agency in Richmond, Texas, is seeking a Customer Service Representative. This full-time role focuses on establishing customer relationships and educating them on insurance options. Candidates should be outgoing, detail-oriented, and possess excellent communication skills. The position offers a salary plus commission, flexible hours, and opportunities for growth within the agency. Proficiency in Microsoft Office and familiarity with CRM systems are preferred.

Qualifications

• Interest in marketing products and services based on customer needs.
• People-oriented and detail oriented.
• Demonstrated history of punctuality and reliability.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused review process to educate customers about insurance options.
• Develop leads, schedule appointments, and identify customer needs.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Able to learn computer functions

Team environment

Tools

Microsoft Outlook

Microsoft Excel

Salesforce

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Richmond - TX

• 401(k) matching
• Bonus based on performance
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• License reimbursement

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills—written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Proficient in Microsoft Outlook and Excel; familiarity with additional software such as Salesforce or other CRM systems is preferred
• Demonstrated history of punctuality and reliability in previous roles.

Compensation $15.00 - $18.00 per hour

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