Customer Service Representative - State Farm Agent Team Member

Ashkan Morvari - State Farm Agent; Richfield (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ashkan Morvari - State Farm Agent in Richfield, Minnesota, is seeking a Customer Service Representative. In this role, you'll create exceptional customer experiences, resolve inquiries, and assist clients with insurance processes.

The ideal candidate should possess strong communication skills, attention to detail, and a customer service background. This position comes with various benefits, including a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to handle multiple tasks effectively.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Ashkan Morvari – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.