Customer Service Representative - State Farm Agent Team Member

Adi Khorsandian - State Farm Agent; Tampa (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Adi Khorsandian - State Farm Agent in Tampa is seeking a Customer Service Representative to deliver exceptional service and support the agency's growth. You will assist customers with policy information, updates, and claims while coordinating with team members.

This role emphasizes accuracy, empathy, and the ability to multitask in a fast-paced environment. Monday–Friday 8:20am–5:00pm with opportunities for advancement and professional development through the agency's training programs.

Qualifications

• Excellent communication and listening skills.
• Ability to multitask and stay organized.
• Experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Monday-Friday 8:20am-5:00pm.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Adi Khorsandian - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Monday-Friday 8:20am-5:00pm

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.