Customer Service Representative - State Farm Agent Team Member

Insuranceagentnv; Reno (NV); On-site; USD 26,174 - 31,684; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Insuranceagentnv in Reno, NV seeks a Customer Service Representative for the State Farm Agent Team. You'll create exceptional customer experiences and resolve inquiries while ensuring accurate policy support.

Ideal candidates are customer-focused and detail-oriented, thriving in a dynamic environment. This full-time position offers salary compensation of $19-$23 per hour, along with benefits like health insurance and 401(k) matching.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are required.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking abilities

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Reno - NV

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Jacob Althage - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $19.00 - $23.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.