Customer Service Representative - State Farm Agent Team Member

Brady Paxman - State Farm Agent; Princeton (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Brady Paxman - State Farm Agent in Princeton, Texas is seeking a Customer Service Representative to enhance exceptional customer experiences within a successful insurance agency. This position requires attention to detail and strong customer service skills to assist with policy inquiries and resolve customer needs.

The ideal candidate will help maintain customer relationships by processing claims, informing clients about policies, and addressing inquiries. We're looking for someone who is detail-oriented and preferably has customer service experience, with bilingual Spanish being a plus.

Qualifications

• Exceptional customer service skills and a desire to help people.
• Ability to work effectively in a team and support community needs.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Brady Paxman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.