Customer Service Representative - State Farm Agent Team Member

Jared Mula; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jared Mula - State Farm Agent is seeking a Customer Service Representative to join their team in Atlanta, GA. In this role, you will provide exceptional customer experiences, answer inquiries, and assist with policy changes. Your attention to detail and strong communication skills will enhance customer satisfaction.

The position offers growth opportunities for those driven and sales-minded. Candidates with previous customer service experience and bilingual Spanish skills are preferred.

Qualifications

• Must have previous customer service experience.
• Ability to communicate effectively with customers.
• Detail-oriented and capable of handling multiple tasks.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Jared Mula - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.