Customer Service Representative - State Farm Agent Team Member

Anthony Kondos; Portland (OR); On-site; USD 35,000 - 50,000; Full time

Job summary

Join Anthony Kondos - State Farm Agent as a Customer Service Representative. In this role, you'll create exceptional client experiences, assist with inquiries, and collaborate with a dedicated team to meet community needs. Ideal candidates will demonstrate strong communication skills and a passion for customer service, with opportunities for internal growth.

Benefits

100% Paid Medical

Paid Birthday Off (During work week)

Paid holidays

401(k) matching

Bonus based on performance

Dental insurance

Donation matching

Employee discounts

Free food & snacks

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Benefits:

• 100% Paid Medical
• Paid Birthday Off (During work week)
• Paid holidays
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Donation matching
• Employee discounts
• Free food & snacks
• Health insurance
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Anthony Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.