Customer Service Representative - State Farm Agent Team Member

Meganchicone; Pittsburgh (Allegheny County); On-site; USD 35,000 - 65,000; Full time

Job summary

Join a dynamic team as an Agent Team Member, where your passion for customer service and marketing can shine. This role offers the chance to build lasting relationships, guide clients through their insurance needs, and contribute to business growth. With a focus on professional development and career advancement, you'll enjoy flexible hours and a supportive environment. If you're a motivated individual with exceptional communication skills and a keen eye for detail, this opportunity with a State Farm independent contractor agent could be your perfect career path. Embrace the chance to make a positive impact in your community while advancing your career!

Benefits

401k

Hourly pay plus commission/bonus

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement opportunities

Licensing reimbursement

Qualifications

• Exceptional communication skills and a customer-centric approach are essential.
• Proficiency in navigating computer functions and problem-solving abilities are required.

Responsibilities

• Build lasting customer relationships and ensure their satisfaction.
• Guide clients through insurance options with a needs-based approach.
• Generate leads and market tailored products to drive business growth.

Skills

Customer Service

Communication Skills

Problem Solving

Marketing

Team Collaboration

Attention to Detail

Computer Proficiency

Job description

Position Overview:

Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• 401k
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Licensing reimbursement

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.