Customer Service Representative - State Farm Agent Team Member

State Farm; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the insurance sector is seeking passionate individuals to join their team in Phoenix. This role offers the chance to build meaningful relationships with customers while providing exceptional service. You will have the opportunity to grow within the company, enjoy valuable experience, and even work remotely. With a focus on customer needs and community support, this position is perfect for those looking to make a difference in people's lives. If you are detail-oriented, bilingual, and eager to contribute to a dynamic team, this opportunity is for you!

Benefits

Health benefits

Paid time off

Growth potential

Remote work opportunity

Qualifications

• Excellent interpersonal skills and detail-oriented approach are essential.
• Ability to work effectively in a team and relate to customers.

Responsibilities

• Establish deeper relationships with existing customers.
• Provide prompt, accurate, and friendly customer service.

Skills

Interpersonal Skills

Detail-oriented

Team Collaboration

Customer Relations

Bilingual (Spanish)

Job description

Employer Industry: Insurance

Why Consider this Job Opportunity:

1. Salary plus commission/bonus
2. Health benefits
3. Paid time off (vacation and personal/sick days)
4. Valuable experience
5. Growth potential/Opportunity for advancement within the company
6. Remote work opportunity

What to Expect (Job Responsibilities):

1. Establish deeper relationships with existing customers
2. Provide prompt, accurate, and friendly customer service
3. Help customers identify needs and find solutions
4. Collaborate with the team to meet goals
5. Support local community events in the market

What is Required (Qualifications):

1. Excellent interpersonal skills
2. Detail-oriented
3. Ability to work in a team environment
4. Ability to effectively relate to customers
5. Bilingual - Spanish required

How to Stand Out (Preferred Qualifications):

1. Property and Casualty license
2. Life and Health license
3. Courses on ethical and customer-centered sales practices
4. Stay current in product changes, licensing, and continuing education