Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health stipend

Mon-Fri 9-5

Advancement

Paid time off

Training & development

401(k)

401(k) matching

Performance bonus

Competitive salary

Job summary

Paul Hoffman - State Farm Agent is seeking a Customer Service Representative to join our busy office in Philadelphia. You will greet customers, answer inquiries, and maintain accurate records while delivering exceptional service in a friendly, energetic environment.

Responsibilities include establishing relationships, following up with customers, and coordinating with team members to meet community needs. Previous customer service experience is preferred.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Job description

Responsive recruiter

Benefits

• $250 Health Stipened after 90 days
• Monday-Friday 9:00am-5:00pm
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Paul Hoffman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensación: $40,000.00 - $50,000.00 per year

We're Hiring!

We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• I am a second generation State Farm agent.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.