Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Bay Village (OH); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Free food & snacks

Simple IRA

Hourly pay plus commission/bonus

Job summary

State Farm Agent in Bay Village, Ohio, is seeking an outgoing and customer-focused individual to work with clients. The role involves establishing customer relationships, using a needs-based process to educate them about insurance options, and marketing appropriate products and services.

Candidates should possess excellent communication skills, be detail-oriented, and proactive in problem-solving. The position offers a competitive salary range of $45,000 to $55,000 annually, along with various benefits.

Qualifications

• Interest in marketing products and services based on customer needs.
• Detail-oriented and proactive in problem solving.
• High level of excellent communication skills - written, verbal, and listening.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use needs-based review process to educate customers about options.
• Develop leads, schedule appointments, identify needs, and market products.

Skills

Excellent communication skills

Detail-oriented

People-oriented

Proactive in problem solving

Able to learn computer functions

Team environment

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Free food & snacks
• Simple IRA
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• People-oriented.
• Detail-oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.

Compensation: $45,000.00 - $55,000.00 per year.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.