Customer Service Representative - State Farm Agent Team Member

Charlesberrouet; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading agency is seeking a Customer Service Representative who excels at providing top-tier client support and identifying sales opportunities. You will be pivotal in ensuring customer satisfaction while promoting agency growth. Join this dynamic team to further your career in a collaborative and supportive environment.

Benefits

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Qualifications

• Must meet state insurance licensing requirements (guidance provided).
• Bilingual candidates preferred for expanding client service.

Responsibilities

• Assist clients with policy updates, coverage questions, and claims support.
• Conduct needs-based policy reviews to ensure customers have optimal protection.
• Spot gaps in coverage and recommend fitting solutions.

Skills

Exceptional Communicator

Service-Oriented Mindset

Sales-Minded Approach

Detail-Oriented & Organized

Education

Licensed or Willing to Obtain

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Customer Service Representative – Service with a Sales Focus

Are you a people-first professional who loves helping others while also recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Berrouet Agency is looking for you!

As a Customer Service Representative, you’ll provide outstanding client support while also identifying in-book sales opportunities that add value to each customer’s policy. Your ability to deliver exceptional service while proactively recommending additional coverage will make you a key contributor to our agency’s success.

Why Join Us?

• Customer-Focused Culture – Make a meaningful impact by providing trusted guidance and support.
• Service + Sales Growth – Earn through in-book sales while maintaining top-tier customer satisfaction.
• Career Development – We offer training, licensing assistance, and opportunities for advancement.
• Team-Oriented Atmosphere – Work in a supportive, collaborative environment that values your contributions.
• Competitive Compensation – Base salary plus performance-based incentives.

What You’ll Do

• Deliver Top-Tier Customer Service – Assist clients with policy updates, coverage questions, and claims support.
• Educate & Advise – Conduct needs-based policy reviews to ensure customers have the best protection.
• Identify Sales Opportunities – Spot gaps in coverage and recommend solutions that fit each client’s needs.
• Build and Maintain Client Relationships – Foster trust and loyalty through proactive communication.
• Support Agency Growth – Generate referrals, follow up on leads, and contribute to overall success.

What We’re Looking For

• Exceptional Communicator – Confident, clear, and personable in all interactions.
• Service-Oriented Mindset – Passionate about helping clients and providing an outstanding experience.
• Sales-Minded Approach – Ability to identify and act on in-book sales opportunities.
• Detail-Oriented & Organized – Skilled at managing multiple accounts efficiently.
• Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll guide you through the process).
• Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.

Ready to Grow with Us?

If you’re looking for a fulfilling career that blends exceptional customer service with sales growth, we want to hear from you! Apply today and take the next step toward success with The Berrouet Agency.

Compensation $50,000.00 - $70,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Philadelphia, PA

Responsive recruiter Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Customer Service Representative – Service with a Sales Focus Are you a people-first professional who loves helping others while also recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Berrouet Agency is looking for you! As a Customer Service Representative, you’ll provide outstanding client support while also identifying in-book sales opportunities that add value to each customer’s policy. Your ability to deliver exceptional service while proactively recommending additional coverage will make you a key contributor to our agency’s success. Why Join Us?

• Customer-Focused Culture – Make a meaningful impact by providing trusted guidance and support.
• Service + Sales Growth – Earn through in-book sales while maintaining top-tier customer satisfaction.
• Career Development – We offer training, licensing assistance, and opportunities for advancement.
• Team-Oriented Atmosphere – Work in a supportive, collaborative environment that values your contributions.
• Competitive Compensation – Base salary plus performance-based incentives.

What You’ll Do

• Deliver Top-Tier Customer Service – Assist clients with policy updates, coverage questions, and claims support.
• Educate & Advise – Conduct needs-based policy reviews to ensure customers have the best protection.
• Identify Sales Opportunities – Spot gaps in coverage and recommend solutions that fit each client’s needs.
• Build and Maintain Client Relationships – Foster trust and loyalty through proactive communication.
• Support Agency Growth – Generate referrals, follow up on leads, and contribute to overall success.

What We’re Looking For

• Exceptional Communicator – Confident, clear, and personable in all interactions.
• Service-Oriented Mindset – Passionate about helping clients and providing an outstanding experience.
• Sales-Minded Approach – Ability to identify and act on in-book sales opportunities.
• Detail-Oriented & Organized – Skilled at managing multiple accounts efficiently.
• Licensed or Willing to Obtain – Must meet state insurance licensing requirements (we’ll guide you through the process).
• Bilingual Candidates Preferred – Expand our ability to serve a diverse client base.

Ready to Grow with Us? If you’re looking for a fulfilling career that blends exceptional customer service with sales growth, we want to hear from you! Apply today and take the next step toward success with The Berrouet Agency. Compensation $50,000.00 - $70,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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