Customer Service Representative - State Farm Agent Team Member

bettercalldrew; Pennsylvania; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Drew Herb - State Farm Agent in Colmar, PA is seeking a Customer Service Representative to join a growing agency. You will deliver exceptional service, handle inquiries, and build relationships with customers to support our insurance business.

We offer a friendly, supportive environment with opportunities for advancement, training and competitive compensation. If you are motivated, coachable, and thrive in a community-focused team, we’d love to meet you.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Colmar - PA

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in September 2023 and currently lead a team of two, with plans to continue growing. Before becoming an agent, I spent more than a decade as a State Farm Claims Representative. That experience gave me a strong understanding of the industry, customer needs, and the importance of being there for people when they need help most.

Staying connected to our community is important to us. Our agency proudly sponsors local sports teams and community events, and we enjoy supporting the families and organizations in the area we serve.

Our agency offers health benefits, a retirement stipend, a sign-on bonus, team-building events, and ongoing professional development. We also provide opportunities for career advancement, making this a great environment for someone who wants to grow alongside a newer and expanding agency.

Our office has a laid-back, positive atmosphere, but we’re ambitious about where we’re going. I’m looking for someone who is hungry, motivated, coachable, and ready to take initiative. If you’re a go-getter who wants to develop your skills, advance your career, and play an important role in helping build a growing agency, we’d love to meet you.

Compensation $35,000.00 - $45,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Colmar - PA

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION As a Customer Service Representative with Drew Herb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.