Customer Service Representative - State Farm Agent Team Member

Thad Hamilton - State Farm Agent; Papillion (NE); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thad Hamilton - State Farm Agent in Papillion, Nebraska is seeking a Customer Service Representative to enhance customer experiences and support community needs. The role involves resolving inquiries, coordinating with team members, and delivering exceptional service.

Successful candidates will exhibit strong communication skills, attention to detail, and a customer-focused mindset. Competitive salary, flexible schedule, and professional growth opportunities are offered.

Qualifications

• Communication and interpersonal skills to connect with customers.
• Ability to multitask while remaining detail-oriented.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• License Paid by Agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Thad Hamilton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.