Customer Service Representative - State Farm Agent Team Member

Cara Fisher - State Farm Agent; Orlando (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Cara Fisher - State Farm Agent is seeking a Customer Service Representative to join the team in Orlando, FL. You will deliver exceptional customer experiences by handling inquiries, assisting with policy changes, processing claims, and maintaining accurate records.

This role focuses on customer service, attention to detail, and community support. Ideal candidates are customer-focused, empathetic, and able to multitask, with prior experience in customer service.

Qualifikationen

• Communication and interpersonal skills required.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Jobbeschreibung

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Cara Fisher - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.