Customer Service Representative - State Farm Agent Team Member

Nancywolfesmith; Orlando (FL); On-site; USD 40,000 - 43,000; Full time

Job summary

A leading insurance agency is looking for a Customer Service Representative to enhance customer experiences and drive agency growth. The ideal candidate will possess excellent communication skills and attention to detail, helping them respond to inquiries and support policy updates effectively.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Wellness resources

Training & development

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.

Responsibilities

• Respond to customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers to ensure satisfaction.
• Maintain precise records of customer interactions.

Skills

Communication

Interpersonal Skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Worth, FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Wellness resources

Role Description

As a Customer Service Team Member with Nancy Wolfe-Smiths State Farm Agency, you will play a vital role in creating exceptional customer experiences that contribute to the growth of our successful insurance agency. Your keen attention to detail, strong customer service skills, and genuine desire to assist others make you an ideal candidate for this position. In this role, you will advance your career by effectively resolving customer inquiries, collaborating with fellow team members, and proactively addressing the needs of the community members we serve.

We are eager to connect with you if you embody the customer-focused and empathetic qualities we seek. We also foresee opportunities for internal advancement for candidates who demonstrate a strong drive and sales-oriented mindset.

Responsibilities

• Respond to customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers to ensure satisfaction.
• Maintain precise records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Compensation $40,000.00 - $42,800.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Lake Worth, FL

Responsive recruiter Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Role Description As a Customer Service Team Member with Nancy Wolfe-Smiths State Farm Agency, you will play a vital role in creating exceptional customer experiences that contribute to the growth of our successful insurance agency. Your keen attention to detail, strong customer service skills, and genuine desire to assist others make you an ideal candidate for this position. In this role, you will advance your career by effectively resolving customer inquiries, collaborating with fellow team members, and proactively addressing the needs of the community members we serve. We are eager to connect with you if you embody the customer-focused and empathetic qualities we seek. We also foresee opportunities for internal advancement for candidates who demonstrate a strong drive and sales-oriented mindset. Responsibilities

• Respond to customer inquiries and provide accurate policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers to ensure satisfaction.
• Maintain precise records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Compensation $40,000.00 - $42,800.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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