Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Winter Park (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a dynamic insurance agency as a Customer Relations Representative, where you'll enhance customer experiences and contribute to agency growth. This role emphasizes customer service excellence, communication skills, and provides extensive training and development opportunities. If you're driven, empathetic, and ready to help community members, this is your chance to make an impact!

Benefits

Licensing paid by agency

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication

Problem-solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent

Customer Relations Representative - State Farm Agent Team Member

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Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Tony Lopez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Tony Lopez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.
  
  

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
  
  

Compensation: $40,000.00 - $55,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Winter Park and Hunter’s Creek.
  
  

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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