Customer Service Representative - State Farm Agent Team Member

Jerry Lucente - State Farm Agent; Orland Park (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive salary

Job summary

Jerry Lucente State Farm is seeking a friendly Customer Service Representative in Orland Park, IL to deliver exceptional service, resolve inquiries, and support the growth of a local insurance business.

You will establish relationships, coordinate with team members, and maintain accurate customer records, while staying organized and responsive to community needs. No advanced technical background required; prior customer service experience preferred.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As a Customer Service Representative with Jerry Lucente State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.