Customer Service Representative - State Farm Agent Team Member

Dave Goodman - State Farm Agent; Olathe (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading insurance agency in Olathe is looking for a Customer Service Representative to support insurance agents and enhance customer relations. This role demands attention to detail and a sales-oriented mindset, offering growth potential within the team. Responsibilities include establishing customer relationships, providing accurate service, and educating clients on insurance options.

Benefits

Growth potential

Opportunity for advancement

Qualifications

• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Customer service

Education

Property and Casualty License

Job description

ROLE DESCRIPTION : Dave Goodman - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Must have Property and Casualty License

BENEFITS :

• Growth potential / Opportunity for advancement within my office

Compensation : $18.00 - $20.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Olathe, KS and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.