Customer Service Representative - State Farm Agent Team Member

Scottjcameron; Ocala (FL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Job summary

A State Farm agency in Ocala, FL is seeking a Customer Service Representative to enhance client experiences and provide exceptional service. The role involves answering inquiries, processing claims, and supporting policy changes. Ideal candidates possess strong communication skills and a detail-oriented approach. This position offers a competitive salary of $40,000 - $45,000 annually and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask effectively.
• Ability to handle complex customer inquiries is crucial.
• Dedicated to providing excellent customer service.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Ability to multitask

Dedicated to customer service

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Ocala, FL

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Cameron - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Ability to handle complex customer inquiries.
• Dedicated to customer service.

Compensation $40,000.00 - $45,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.