Customer Service Representative - State Farm Agent Team Member

Kolton Blickenstaff - State Farm Agent; Westfield (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Kolton Blickenstaff - State Farm Agent as a Customer Service Representative to deliver exceptional customer experiences and grow within a successful insurance agency. Your role will include answering inquiries, assisting with policy changes, processing claims, and maintaining customer records. Ideal candidates are detail-oriented with strong communication skills and a desire to help people. The position offers a competitive salary, hiring bonuses, and various benefits to enhance your career in a supportive environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Kolton Blickenstaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.