Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Northfield (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K

Hourly pay plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Valuable experience

Job summary

State Farm Agent in Northfield, MN is looking for an outgoing, career-oriented professional to join the team. The role involves building customer relationships and promoting State Farm products, including auto, home, and life insurance.

The ideal candidate will offer friendly customer service, educate clients on insurance options, and maintain a strong work ethic. Benefits include health insurance, paid time off, and a compensation range of $40,000 - $60,000.

Qualifications

• Must have excellent interpersonal skills to interact effectively with customers.
• Dedicated to providing exceptional customer service and support.
• Strong organizational and self-motivational skills are essential for success.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.
• Maintain a strong work ethic with total commitment to success.

Skills

Excellent interpersonal skills

People-oriented

Organizational skills

Self-motivated

Detail-oriented

Dedicated to customer service

Ability to learn computer functions

Experience in Windows applications

Job description

Position Overview

State Farm Insurance Agent located in Northfield, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mark Quinnell - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• 401K
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Compensation: $40,000 - $60,000

Requirements

• Excellent interpersonal skills
• People‑oriented
• Organizational skills
• Self‑motivated
• Detail‑oriented
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Ability to effectively relate to a customer
• Must successfully complete applicable licensing requirements and training programs