Customer Service Representative - State Farm Agent Team Member

Courtnie Parrish State Farm Insurance Agency; Northern (KY); Hybrid; USD 30,000 - 35,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Courtnie Parrish - State Farm Agent is hiring a Customer Service Representative in Ocilla, GA. You will build strong customer relationships, respond to inquiries, and coordinate with the agent team to support community members.

The role emphasizes accurate record-keeping, effective communication, and a friendly, service-oriented approach. This full-time position offers health benefits, retirement options, PTO, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High school diploma

Job description

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2010 and currently lead a team of eight. Before becoming a State Farm agent, I spent six years as a team member, where I developed a passion for helping customers and building strong relationships. Since opening my agency, I've focused on creating a collaborative environment where our team and customers can thrive.

Giving back to the community is an important part of our agency, and we enjoy staying involved through local events and supporting the businesses and people we serve.

Our agency offers health benefits, a Simple IRA, half-day Wednesdays, and a strong commitment to work-life balance. We believe in taking care of our team while providing an environment where people can grow and enjoy coming to work.

Our culture is built on teamwork, integrity, and having fun together. We work toward shared goals, celebrate success as a team, and believe in always doing the right thing. I'm looking for someone who is self-motivated, has high integrity, enjoys being involved in the community, and wants to be part of a supportive, goal-oriented team.

ROLE DESCRIPTION

As a Customer Service Representative with Courtnie Parrish - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $30,000.00 - $35,000.00 per year

Full Time in Ocilla - GA