Account Associate - State Farm Agent Team Member

Courtnie Parrish State Farm Insurance Agency; Northern (KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Courtnie Parrish State Farm Insurance Agency seeks an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and processing policy changes.

You’ll assist with claims, coordinate with underwriters, and ensure timely policy issuance, while enjoying a collaborative, community-focused team. This full-time role in Georgia offers Simple IRA, health insurance, paid time off, training and development, and opportunities for

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance knowledge

Job description

Account Associate - State Farm Agent Team Member

Replies within 24 hours

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2010 and currently lead a team of eight. Before becoming a State Farm agent, I spent six years as a team member, where I developed a passion for helping customers and building strong relationships. Since opening my agency, I've focused on creating a collaborative environment where our team and customers can thrive.

Giving back to the community is an important part of our agency, and we enjoy staying involved through local events and supporting the businesses and people we serve.

Our agency offers health benefits, a Simple IRA, half-day Wednesdays, and a strong commitment to work-life balance. We believe in taking care of our team while providing an environment where people can grow and enjoy coming to work.

Our culture is built on teamwork, integrity, and having fun together. We work toward shared goals, celebrate success as a team, and believe in always doing the right thing. I'm looking for someone who is self-motivated, has high integrity, enjoys being involved in the community, and wants to be part of a supportive, goal-oriented team.

ROLE DESCRIPTION

As an Account Associate for Courtnie Parrish - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

Full Time in Ocilla - GA

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