Customer Service Representative - State Farm Agent Team Member

Michael Daka - State Farm Agent; Newtown (PA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Michael Daka - State Farm Agent is seeking a Customer Service Representative to deliver outstanding support to clients and assist with daily operations. You will handle inquiries, coordinate with team members, and help maintain accurate customer records, contributing to the growth of a trusted insurance business.

Join a close-knit team, benefit from career development opportunities, and work in a supportive environment dedicated to work-life balance and service excellence.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Generate exceptional customer experiences that reinforce the growth of a successful insurance business.
• Resolve customer inquiries and coordinate with other agent team members.
• Maintain accurate records of customer interactions.

Connaissances

Customer service

Communication skills

Multitasking

Experience preferred

Description du poste

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2020 and currently lead a close-knit team of three. Before becoming a State Farm agent, I spent 11 years in the financial services and banking industry, bringing a strong background in helping people make informed financial decisions. I’m a graduate of Temple University’s Fox School of Business, married, and a proud dad to a wonderful daughter.

We enjoy staying connected to our community and finding opportunities to support the people and organizations around us.

Our agency offers health benefits, a SIMPLE IRA, paid time off, licensing reimbursement, professional coaching and development, and a strong commitment to work-life balance. We also offer the State Farm Agent Aspirant Program for team members interested in developing toward future agency ownership.

Our culture is relaxed, positive, and focused on growth. We’ve created a great environment where team members can enjoy coming to work while continuing to develop professionally. I’m looking for someone who is highly motivated, ready to learn, and excited to build a rewarding career with a supportive team.

Role Description

As a Customer Service Representative with Michael Daka - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.