Customer Service Representative - State Farm Agent Team Member

Amanda Frederick - State Farm Agent; Wahpeton (ND); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amanda Frederick - State Farm Agent is seeking a Customer Service Representative to enhance the customer experience within the agency. The ideal candidate will help resolve inquiries, coordinate with team members, and focus on community needs.

Key responsibilities include answering customer inquiries, assisting with policy changes, and processing claims. This position offers flexibility, competitive salary, and growth opportunities for motivated candidates.

Qualifications

• Excellent customer service skills.
• Attention to detail.
• Ability to resolve customer inquiries.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Simple IRA
• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Amanda Frederick - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.