Customer Service Representative - State Farm Agent Team Member

Kenny Vuong - State Farm Agent; Monterey Park (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Signing bonus

Job summary

Kenny Vuong - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to clients and support the growth of a local insurance business in Monterey Park, CA. The role focuses on handling inquiries, building relationships, and ensuring accurate, timely records.

Ideal candidates are customer-focused, possess strong communication and interpersonal skills, and can manage multiple tasks in a collaborative team environment.

Qualifications

• Dedicated to providing polite and professional service.
• Strong written and verbal communication abilities.
• Excellent interpersonal skills for teamwork and client interaction.
• Attention to detail and accuracy in record-keeping.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Signing bonus

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Kenny Vuong - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.