Customer Service Representative - State Farm Agent Team Member

Sfbrian; Missouri; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency is looking for a Customer Service Representative to join their team in Pacific, Missouri. In this full-time role, you will provide exceptional customer experiences, assist with policy information, and support claims processing. Candidates should have strong communication skills and a detail-oriented approach. Offering a competitive salary between $40,000 and $60,000 per year, this position also includes various benefits like flexible schedules and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills are vital.
• Must be detail-oriented with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking abilities

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Pacific - MO

Responsive recruiter Replies within 24 hours

Compensation $40,000.00 - $60,000.00 per year

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Brian Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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