Customer Service Representative - State Farm Agent Team Member

Trusttc3; Manchester (NH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance after 90 days

Paid training

Paid licensing for insurance

No weekends

Opportunity for advancement

Job summary

A dynamic insurance agency is seeking a motivated Customer Service Representative to join their team in Manchester, NH. This full-time position offers a base salary of $30,000 plus commission, along with opportunities for advancement and a supportive team culture. Ideal candidates should possess excellent communication skills and a proactive approach to problem-solving. Compensation can range from $45,000 to $75,000 annually.

Qualifications

• Interest in marketing products and services based on customer needs.
• People-oriented and detail-oriented.
• Ability to learn computer functions.
• Prior sales experience is a plus.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options.
• Develop leads and market appropriate products.
• Work effectively in a team environment.
• Hold or obtain NH Property & Casualty and NH Life licenses.
• Exhibit excellent communication skills.

Skills

Excellent written communication

Excellent verbal communication

Active listening skills

Problem-solving

Teamwork

Job description

Customer Service Representative – State Farm Agent Team Member

Full Time, Manchester, NH

Replies within 24 hours

Position Overview

Tony Capraro III-State Farm Agent is looking for a motivated sales representative with a go‑getter attitude. This is a salary PLUS bonus position! We are looking for someone to join us who wants to be a part of a dynamic team that wants to grow with us and help folks every day.

• Base salary of $30 K after completed State of NH licensing + commission and bonuses
• Current team members can earn up to $65 K total income this year
• Medical insurance after a 90‑day trial period
• Sick leave and PTO after a 90‑day trial period
• No Saturdays or Sundays; Mon‑Fri 8:30 am‑5:30 pm
• Opportunity to advance to a lead or management position within our agency or to open your own State Farm agency in the future
• Large, supportive team culture that values fun while helping people daily
• Paid Property & Casualty, Life & Health insurance licenses
• Paid training with State Farm CRM software

Build a Career

By joining the team at Tony Capraro III – State Farm Agency, you will acquire licensing for Property & Casualty and Life & Health insurance while developing mastery in sales and customer service to support your personal and professional goals. Achieving insurance licensing is a powerful way to build your resume and advance your skill set.

Responsibilities

• Establish customer relationships and follow up as needed.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work effectively in a team environment.
• Hold or obtain NH Property & Casualty and NH Life licenses.
• Exhibit excellent written, verbal, and active listening communication skills.
• Be proactive in problem‑solving.

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent written, verbal, and listening communication skills.
• People‑oriented and detail‑oriented.
• Proactive in problem‑solving.
• Ability to learn computer functions.
• Ability to work in a team environment.
• Prior sales experience is a plus.

About Us

Our insurance agency is a busy office that embraces a positive, energetic work environment. We work hard as a team and have fun while doing it. Check out our 5‑Star Google reviews and discover why our agency is an excellent place to start or continue your career. If you are motivated to succeed and can see yourself in this role, please complete our application and we will follow up on the next steps in the interview process.

Compensation: $45,000.00 – $75,000.00 per year.

Apply Now.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.