Customer Service Representative - State Farm Agent Team Member

Clinton Bruner - State Farm Agent; Lynn Haven (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Personal flex time

Job summary

Clinton Bruner - State Farm Agent in Lynn Haven is looking for a dedicated Customer Service Representative. In this full-time role, you will ensure exceptional customer experiences, assist with policy inquiries, and maintain customer records.

The ideal candidate has strong communication skills, is detail-oriented, and may have prior customer service experience. We offer a competitive salary between $35,000.00 and $40,000.00 per year, along with benefits like bonus opportunities and paid time off.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lynn Haven - FL

Benefits

• License Reimbursement
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development
• Personal flex time

About Our Agency

Our agency opened in 2021 and is a growing team of five focused on building a strong, high-performing environment. We are involved in the Bay County Chamber of Commerce as ambassadors. We offer PTO, personal flex time, life insurance, personal and professional development opportunities, and a stocked office with snacks and coffee. Our office culture is close-knit, competitive, and sales-driven with a “let’s go win” mentality. We’re looking for someone who is a self-starter, coachable, and driven - someone who treats customers like their own and is relatable, competitive, and ready to succeed as part of a motivated team.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Clinton Bruner - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $35,000.00 - $40,000.00 per year