Customer Service Representative - State Farm Agent Team Member

Joan Heintz; Greer (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Hourly Plus Commission

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Joan Heintz State Farm Agent is seeking a Customer Service Representative - State Farm Agent Team Member to deliver exceptional client experiences, assist with policy information, and support community members. You will resolve inquiries, coordinate with agency team members, and anticipate needs in a community-focused environment.

We look for customer-focused and empathetic team members, with potential internal growth opportunities for driven, sales-minded candidates within the agency.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Joan Heintz - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.