Customer Service Representative - State Farm Agent Team Member

Eddiejowilliamson; Little Rock (AR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Profit sharing

Paid time off

Job summary

A local insurance agency in Little Rock seeks a Customer Service Representative to enhance client interactions and drive business growth. The ideal candidate is motivated, possesses strong communication skills, and has a background in sales. This role offers salary plus commission, health benefits, and the potential for advancement within the agency.

Qualifications

• Preferred outside or inside sales experience.
• Ability to achieve sales goals/quotas.
• Experience in marketing is a plus.

Responsibilities

• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Work with the agent to meet marketing goals.
• Develop leads and market appropriate products.

Skills

Sales experience

Excellent interpersonal skills

Excellent communication skills

Self-motivated

Dedicated to customer service

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Little Rock, AR

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Work with the agent to help manage the website and social media content.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Dedicated to customer service
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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