Customer Service Representative - State Farm Agent Team Member

Caz Piurowski - State Farm Agent; Lakeland (FL); On-site; USD 20,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Growth potential/Opportunity for advancement

Job summary

Caz Piurowski - State Farm Agent in Lakeland is hiring a Customer Service Representative to join the team. This role focuses on providing exceptional service, establishing customer relationships, and educating clients about insurance products.

The ideal candidate will possess excellent communication skills and a customer-focused mindset. Compensation ranges from $20,000 to $30,000 annually with opportunities for growth and bonuses.

Qualifications

• Strong written, verbal, and listening communication skills are essential.
• Must be self-motivated and proactive in solving customer issues.
• Detail-oriented approach is needed for customer service excellence.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through needs-based review.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time - Lakeland, FL

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $20,000.00 - $30,000.00 per year

We're Hiring!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.