Customer Service Representative - State Farm Agent Team Member

State Farm; Kyle (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

State Farm is seeking a Customer Service Representative to enhance customer experiences for a local agency. In this role, you will respond to inquiries, build relationships, and ensure accurate records while supporting the agent team and community needs.

You will benefit from a customer-focused environment, opportunities to develop communications skills, and a chance to contribute to community safety and service initiatives with State Farm.

Qualifications

• Customer-focused professional with a service mindset.
• Excellent communication and interpersonal abilities.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jesse Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.