Customer Service Representative - State Farm Agent Team Member

Scott Kizer - State Farm Agent; Kent (WA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Job summary

Scott Kizer - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships with clients. You will handle inquiries, coordinate with team members, and support the growth of a local insurance business.

The role emphasizes accuracy, clear communication, and a friendly, helpful attitude as you assist customers, process requests, and maintain records in a community-focused agency.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• Simple IRA


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Bonus based on performance


• Competitive salary


• Dental insurance


• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2005 and currently lead a team of seven. Before becoming a State Farm agent, I served as an officer in the Air Force and later worked for REI. I'm a graduate of the University of Oklahoma and love spending time outdoors, especially mountain biking, skiing, and backpacking.

Being involved in our community is important to our agency, and we enjoy finding opportunities to support and connect with the people we serve.

Our agency offers health, vision, and dental benefits, a Simple IRA, paid time off, holidays off, licensing reimbursement, and a strong commitment to work-life balance. We believe in taking care of our team both personally and professionally.

Culture is one of the most important parts of our office. We're a supportive work family where people are treated with understanding, grace, and respect. I'm looking for someone who is hungry, driven, competitive, and ready to contribute to a team that genuinely supports one another. If you want to work hard and grow in an environment where your employer cares about your success, we'd love to meet you.

ROLE DESCRIPTION:

As a Customer Service Representative with Scott Kizer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.