Customer Service Representative - State Farm Agent Team Member

Amy Henry - State Farm Agent; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing Paid

Hourly Plus Commission

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amy Henry - State Farm Agent in Indianapolis, IN seeks a Customer Service Representative to deliver exceptional experiences and support the agency's growth. You will handle inquiries, share policy information, and assist with changes while coordinating with the team to anticipate client needs.

We value empathetic, customer-focused candidates with strong communication skills who are detail-oriented and eager for growth through training and advancement within a supportive insurance agency

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with ability to multitask.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Benefits:

• Licensing Paid
• Hourly Plus Commission
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Service Representative - State Farm Agent Team Member with Amy Henry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.