Customer Service Representative - State Farm Agent Team Member

Sylviaismyagent; Indiana (PA); On-site; USD 10,000 - 60,000; Full time

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Nappanee, IN

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing

Position Overview
Sylvia Benjamin State Farm is one of the top State Farm offices in the nation and is seeking qualified professionals to join our winning team. Team Benjamin seeks energetic professionals interested in helping our business grow through value-based conversations and World Class Service for an amazing customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, loves to multitask and you want to learn and grow from the best in the insurance industry then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Profit sharing
• Paid time off (vacation and personal/sick days)
• Valuable experience and training
• Growth potential/Opportunity for advancement within my agency
• Top 100 Agents in the United States.
• 401K with 5% match
• Great team culture

Requirements

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Bilingual - Spanish preferred

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation
Hourly, commission, team bonus, annual bonus 30K-50K