Customer Service Representative - State Farm Agent Team Member

J.C. Fleming - State Farm Agent; Hurst (TX); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Job summary

J.C. Fleming - State Farm Agent in Hurst, Texas, is looking for a Customer Service Representative. You will create exceptional customer experiences while resolving inquiries, coordinating with team members, and supporting community needs. The role offers opportunities for advancement and flexible work from home options for suitable candidates.

If you possess strong communication skills and attention to detail, we invite you to apply and contribute to our success.

Qualifications

• Previous customer service experience preferred.
• Strong attention to detail is essential.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with J.C. Fleming - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Flexible work from home options available.