Customer Service Representative - State Farm Agent Team Member

Phillip Bell - State Farm Agent; Barnesville (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Commission/Bonuses

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Phillip Bell - State Farm Agent in Barnesville, GA, is seeking a Customer Service Representative to enhance customer experiences and support the agency's growth. The successful candidate will manage inquiries, coordinate with team members, and assist in policy management.

The ideal candidate has strong communication skills and prior customer service experience. This role offers competitive salary and flexible schedules, along with opportunities for advancement and comprehensive benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented individual with the ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• Commission/Bonuses
• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Phillip Bell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.